US shipping & delivery

From our workshop to your home

US shipping & delivery · Last updated: September 14, 2026

Where we deliver

We currently deliver our US collection to nine states: California, Florida, Illinois, Maryland, Missouri, Nevada, New Jersey, New York and Texas.

Delivery to other US states, Washington, DC, and US territories is not currently available. If your state is not listed, you are welcome to get in touch about future availability.

Made for you in Poland

We start making your US-size duvet after you place your order. Please allow around 2–3 weeks before it is ready to leave our workshop. DHL Express delivery time comes after that. Your order is paid in full at checkout.

If we need a little longer, we'll contact you with a revised dispatch date. You can choose to accept the new date or cancel for a refund.

On its way with DHL Express

We send US orders from Poland with DHL Express. Every US comforter price includes DHL Express delivery, customs duties and import charges. No separate delivery charge is added at checkout. As soon as your duvet is on its way, we'll email your tracking details. Delivery estimates begin after dispatch and may be affected by customs clearance or other delays.

Please use a physical delivery address in one of the nine states listed above and include a phone number where DHL can reach you. Military addresses aren't currently available. If your address is in an eligible state but checkout doesn't show a delivery option, email info@unwonted.dk and we'll help you check the address.

We take care of the import charges

Your US total includes customs duties, import taxes and standard customs clearance. We arrange DHL delivery with duties and taxes billed to UNWONTED, so there is nothing extra to pay on arrival. We prepare the customs paperwork and cover any difference between our estimate and the final import charges.

If DHL contacts you requesting an import payment, please email info@unwonted.dk before paying so we can resolve it for you.

If your delivery needs a little help

You can follow your parcel using the tracking link. If it's delayed or something doesn't look right, please get in touch so we can help.

If your parcel or duvet arrives damaged, email us promptly with your order number and photos if possible, and keep the packaging. Our US returns policy explains how we help with damaged, incorrect or faulty items.

Choosing with confidence

Each US duvet is made to order, so we can't offer returns or exchanges if you change your mind about the size or warmth. Please check your duvet cover's measurements before ordering, and ask us if you'd like help choosing. Your rights for damaged, incorrect or defective goods and under applicable law are unchanged.

You can find cancellation and refund details in our US returns & cancellation policy.

UNWONTED sp. z o.o., ul. Słoneczna 2, 83-332 Dzierżążno, Poland. info@unwonted.dk.