You can return your item(s) within 30 days from the date of delivery. Returns are complimentary using the prepaid return label provided by UNWONTED. Please note that UNWONTED is not liable for returns through an alternative carrier. We recommend using the prepaid return label.

For online purchases, we can only accept return shipments from the same country/region to which they were delivered. 

To process a return for online purchases and receive the prepaid return label, please follow the steps below:

• Log in to your MY UNWONTED account and declare your return. Once your return is declared, you will be able to print your prepaid return label. If you have ordered as a guest, we invite you to create an account and declare your return to get the prepaid return label. The label will be send to you via email you provided upon registration.
• Ensure your items are returned unused, undamaged, and packaged in their original box.
• Place your item in a rigid cardboard box and attach the prepaid return label.
• Drop off your return at one of the return transport access points.

Once your return is received by our team, you will receive an email to inform you. Your return will be refunded within 10 to 14 working days from the date the return is validated by the UNWONTED team.